Terms & Conditions

Payments & Pricing

Most items are payable in full at the time of ordering. However, Makermark may offer the buyer the option to pay a deposit in order to place their order. The balance must be paid in full and received by Makermark before the scheduled delivery date.  

Lead Times

Lead times are generally 4 to12 weeks for made to order and bespoke items. You will receive a confirmation email once you place an order confirming the lead time.

Delivery

Delivery is to mainland UK (England and Wales) only. Delivery costs will be provided when ordering.

Most items are fully assembled, unless specified otherwise. It is the buyer’s responsibility to ensure the item fits through the full route into the final location. Before placing the order, the buyer should confirm with Makermark if an item can be disassembled should this be required

Refunds & Returns

As Makermark is a small workshop making every piece to order, I cannot accept cancellations or offer a refund on any order after 7 days of the order being placed or for an item that has already been delivered. The buyer should ensure that all details are correct before placing the order and that they are happy with all design and materials choices.

Every item should arrive in perfect condition. However, if you should find any problem with your order at all, please contact me and I will do my best to resolve.